| Title | Author | Posted | ||
| Quality is Free | Philip Crosby | 04/14/2010 @ 9:50 am | ||
| What is Lean Six Sigma? | Mike George, Dave Rowlands and Bill Kastle | 04/14/2010 @ 9:50 am | ||
| Business Process Improvment | H. Harrington | 04/14/2010 @ 9:49 am | ||
| Business Process Improvement Workbook | H. Harrington, K. Esseling, and Van Nimwegan | 04/14/2010 @ 9:48 am | ||
| The Basics of Process Mapping | Robert Damelio | 04/14/2010 @ 9:47 am | ||
| The World is Flat: A Brief History of the Twenty-First Century | Nathan Newman | 04/14/2010 @ 9:47 am |